Case Study

Parking Solutions at Sree Annapoorna Hotel, Coimbatore

Nov 18th 2024

Sree Annapoorna hotel is a well-established vegetarian restaurant chain based out of Coimbatore, Tamil Nadu. Known for its exceptional South Indian vegetarian cuisine, Annapoorna has grown into a prominent name in the region, with over 17 locations spread across Coimbatore and other cities in Tamil Nadu. The chain has built a loyal customer base and is especially popular for its high-quality food and customer service.

The Sree Annapoorna hotel located in RS Puram, Coimbatore, faced a growing challenge with parking space as customer footfall increased. With a steady rise in patrons, particularly during weekends, the single parking lot was unable to accommodate the demand, leading to congestion and inconvenience for customers. The space could only fit around 15 cars, but with growing customer numbers, there was a need for a more efficient parking system that could maximize available space and serve the increasing demand for parking.

The Challenge:

  • As the restaurant’s popularity soared, the number of customers visiting the hotel increased daily, especially during weekends when foot traffic was higher.
  • The existing parking space could only accommodate around 15 cars, which was insufficient for the growing number of customers. This led to parking congestion and frustrated visitors.
  • People struggle to park their vehicles on the roadside, which contributes to traffic congestion.
  • The management recognized the urgency to expand the parking capacity while maintaining smooth operations, and thus decided to explore a multi-level parking solution.

The Solution:

To address the parking challenge, Sree Annapoorna hotel opted for a state-of-the-art Multi-Level Car Parking (MLCP) system from Parklayer, a trusted provider of automated parking solutions. The objective was to maximize the available parking space by introducing an automated system that could handle more vehicles efficiently, without taking up additional ground area.

6 Machines Installed:

4 Machines (20L Model): These machines could accommodate 80 cars in total.

2 Machines (12SU Model): These machines could accommodate 24 cars, providing an additional parking capacity.

  • The parking capacity increased from 15 to 104 cars, accommodating a far greater number of customers and reducing the risk of parking congestion.
  • By using vertical space effectively, the system maximized the parking capacity without occupying additional land area, which is particularly valuable in a busy urban setting.
  • Customers can now easily find parking, reducing frustration and improving the overall dining experience at Sree Annapoorna. The quick and efficient retrieval of cars also enhances customer satisfaction.
  • The automated system runs continuously with minimal manual intervention. The drivers and operators efficiently manage the process, ensuring that cars are parked and retrieved in a timely manner.
  • The Parklayer system has proven to be durable and reliable, continuing to function seamlessly for over 3 years without major issues. The restaurant is highly satisfied with both the product and the service provided, including regular maintenance under the AMC.

Operational Efficiency:

The multi-level parking system has been running smoothly since installation, with no significant operational issues. The machines are automated, requiring minimal manual intervention.

  • The system operates non-stop from (6:00 AM to 11:00 PM) daily, serving both the regular weekday crowd and the weekend surge.
  • The system is maintained with regular service checks and an Annual Maintenance Contract (AMC) with Parklayer, ensuring smooth functionality. The hotel employs who assist with the car parking process and monitor the system.
  • The parking system is particularly crucial during weekends (Friday to Sunday) when the customer footfall peaks, with over 900 cars parked during these days, compared to regular weekdays.

Conclusion

The successful implementation of the multi-level parking system at Sree Annapoorna Hotel in Coimbatore has significantly improved the parking experience for both customers and management. By leveraging Parklayer's innovative automated parking solutions, Sree Annapoorna was able to overcome its parking challenges, increase customer satisfaction, and make efficient use of the available space.

This collaboration has not only helped Annapoorna meet the growing demand for parking but has also enhanced its reputation as a customer-centric business committed to providing the best possible experience for its patrons. The partnership between Sree Annapoorna and Parklayer serves as a prime example of how smart, technology-driven solutions can address operational challenges in a fast-growing business environment.

Key Highlights:

Before Installation: 15 cars in available space

After Installation: 104 cars accommodated

Operation: Non-stop from 6 AM to 11 PM

AMC Services: Smooth and reliable system functionality for over 3 years

Weekend Traffic: 900+ cars parked during peak weekends

Customer Satisfaction: Enhanced parking experience, reducing congestion and frustration

Sree Annapoorna's investment in the Parklayer Multi-Level Car Parking System has been a resounding success, setting a benchmark for innovative parking solutions in the hospitality sector.